I think citizen 2.0 is modelled after the writing of Peter Block in Community. Block argues that a key mindset shift that has to take place is for citizens to take accountability and responsibility for shaping the future that we want for ourselves. Current frameworks of seeing government as a service to be consumed and complained about when we don't get our way, are no longer working.

The accountability and freedom to shape this future is daunting. Government can be one way to make that desired future a reality, but it's not the only way and should be part of a solution, not the only thing.